Refund and Exchange
As our products are generally fresh produce therefore we are not accepting any refund or return once order is inspected on arrival.
Shipping & Delivery
Our delivery cost is calculated based on the distance between your address and our warehouse location.
| Distance (KM) | Delivery cost |
|---|---|
| below 5 | RM 5 |
| 6-10 | RM 10 |
| 11-20 | RM 15 |
| 21-50 | RM 25 |
| 51-80 | RM 50 |
| above 81 |
RM 100 |
All delivery will take up to four (4) working days or it could be up to seven (7) days for certain rural areas unless stipulated otherwise.
If the product(s) is temporary not available, we will provide the next earliest availability and delivery date or alternate product(s) model. Should the options offered deemed as not suitable, we reserve the rights to cancel the order and refund the full amount of your purchase. You may refer exchange & refund policy for details.
If you're a Groceries member, you can track its progress via My Account.
A re-delivery will be arrange at another time based the courier policy of the assigned agent. via [Nationwide]
The changes of delivery is not advisable, and please ensure all the information of delivery fill in is accurate and deemed as your final confirmation. You may contact our customer services otherwise. Contact Us for further instructions.
User Manual
Yes, All prices displayed are inclusive taxes.
The payment methods are by debit transfer or credit card only.